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What support is available?

Before SOFT UK was set up in 1991, most families didn't know where to turn when they received a diagnosis of Trisomy 13 or Trisomy 18. Their experience of Trisomy was hugely isolating and they felt completely alone. Our primary mission at SOFT UK is to ensure families can now access support when they need it. 

SOFT UK Support Volunteers are parents with experience of receiving a diagnosis of Trisomy 13, 18 or a related condition.  They are specially trained to provide information and support to new members. 

We also run our SOFT FAMILIES Facebook group enabling SOFT UK members to connect with each other online. 

How we can support you

SOFT UK Support Volunteers are people with personal experience of Trisomy 13, Trisomy 18 or related conditions. They have all completed our bespoke SOFT UK training programme to enable them to provide peer support to other parents and are mentored on an ongoing basis.  Support is provided primarily by email, however telephone support is available if required. 

We provide support to families:

  • Through prenatal diagnosis 
  • During pregnancy
  • When a pregnancy ends in any circumstances
  • For families caring for a baby, child or adult with T18 or T13
  • Through loss, bereavement and grief
  • To families experiencing anxiety about future pregnancies

Our Support Volunteers can offer the following types of support:

  • listening, empathy and understanding
  • non-directive support
  • signposting to information and services 


Registered Charity: 1002918 (England and Wales) SC043341 (Scotland). Copyright © 2005 – 2017 SOFT UK. All rights reserved.